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Thank you. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. User Moderator. Hi Kimberly, There is a possibility that the stored credentials are not overwritten when Outlook triggers the authentication prompt even if you enable the Remember my credentials option.
To remove stored credentials and force Outlook to use your Windows desktop credentials, follow these steps: Click Start , click Control Panel , and then click Credential Manager.
Click the name to expand the set of credentials, and then click Remove from Vault. Repeat step 3 for any additional sets of credentials that have the word Outlook in the name.
Let us know the details so we could further help. Thanks for your feedback. How satisfied are you with this reply? I just started getting a windows security password popup asking for may password when using Outlook with Microsoft hosted exchange server. I have researched this issue and tried various solutions including deleting entries from the credential manager but to no avail. Since this issue is on Microsoft Exchange account, for better suggestions related to Outlook on Exchange environment, you may post your question in Microsoft exchange forum.
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I am running Windows 10 pro on a desktop. Any and all help would be greatly appreciated--thanks. This thread is locked.
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